Recording all data for orders and shipments resolving any discrepancies or issues.
Monitoring inventory and order history responding efficiently to any change requests.
Timely communication to monitor order processing flows and collaboratively respond to potential delivery or product availability problems.
Maintain good communications with operations team, companys sales teams, and management.
Oversee and coordinate all shipping, receiving, and distribution operations.
Work closely with couriers and suppliers to ensure timely delivery of orders.
Develop and implement strategies for improving efficiency and customer service.
Manage the staff of 11 employees and make sure every single order is packed in a correct way.
Track order fulfillment, and investigate and resolve discrepancies with all Courier companies directly.
Developed and implemented the SOP's to improve the fulfillment rate and decrease returns ratio.
Designed and implemented the processes to improve warehouse operations (Content upload, Delivery Ratio, Returns, Inventory Audits).

Operating the whole supply chain and inventory using Odoo and Gluon ERP.
Collaborates with other departments to identify and maintain resources needed to establish and provide an effective supply chain.
Develop and maintains detailed inventories of finished, semi-finished and raw material located at the factory and warehouses.
Identifies optimal shipment and transportation routes with attention to consolidation of warehousing and distribution.
Participate as an advisory member of the product development team.
Assess the need for material handling equipment and staffing makes recommendations to ensure loading, unloading movement and storage of materials.
Ensures weekly or 15 day physical counting of finished, semi finished  goods and raw materials to avoid stock outs and reduce waste.
Taking care of all stock movements from factory to Warehouses, or warehouse to retail outlets.
Develop daily logistics dashboard on fleet reporting as per dispatch plans and Implement, Track and trace reporting mechanism to optimize fleet overall cycle time.

Research on industry, target market and companies within the scope of target.
Getting to know the competitors and key actors in the market.
Developed schedules for systems and component items along with cooler, labor availability.

Project based internship, Process of purchasing material, equipment and other material.
Monitor the process of delivery materials after release purchasing order.
Inventory control and outgoing/incoming material and equipment.

Compare the quantities of items physically present in the warehouse to the inventory records of a warehouse weekly.
Maintained inventory management system and prepared shipping and courier documents.
Updating the stock level at the end of every day to HPE headquarters (Singapore).

Prepare necessary documents for customs clearance procedure.
Coordinate administrative and managerial tasks.